Documentation

What is CafeServer?CafeServer runs on your café's server. It downloads games, keeps them up to date and delivers them to every workstation in the café — so nobody has to…System requirements & preparationPrepare the server with the checklist below before installing. A well-prepared server keeps CafeServer stable and downloads fast.Install CafeServerInstalling CafeServer takes a few minutes. Do it on the café server itself. Copy CafeServer.exe (provided by your dealer) to the server.Open and sign in to the ConsoleThe Console is CafeServer's management screen. Everyday work (checking status, updating games, managing workstations…) happens here.CafeID & licenseEvery café has a CafeID and a CafePwd. CafeServer uses them to verify your license. Games update automatically only while the license is valid.

The Overview screenOverview is the first screen of the Console — it tells you at a glance whether the server and CafeServer are healthy.Game library: browse & updateThe Game library manages every game and application your workstations use. Update column: Auto = CafeServer updates by itself when a new version appears…Adding games to the libraryBesides the catalog games, you can add your own. Click Add package ▾ at the top of the Game library: For a single game / application.Workstations & computer groupsThe Workstations page lists every client PC in the café, whether it is online, and its hardware. The three boxes at the top: Total PCs (with the licensed…

CafeServer settingsThe Settings page holds CafeServer's main options. Remember to click Save after changing them. 💡 Tip: Network slow at peak hours? Lower the Download limit…Disk cleanupA full drive slows the server and stops game updates. Disk cleanup (Tools page, or the broom button on the Drives card in Overview) finds and safely removes…Disk speed testGames slow to open, maps loading slowly on workstations? Measure the real speed of the server's drives with the Disk speed test (Tools page).Schedules, data repair & server controlsThe Tools page groups server maintenance tasks. Click Add rule. Choose the Action (Reboot / Shut down), Repeat (Daily / Weekly / Monthly) and Time.CafeServer self-updateCafeServer checks for and installs new versions by itself — no manual download or reinstall. CafeServer regularly checks for a new version.

How CafeServer downloads and serves gamesA short explanation of how CafeServer works, to help you read the numbers on the Console and pick the right settings.

Can't open / sign in to the ConsoleRun CafeServer.exe (or the GCaféUpdate Dashboard shortcut) as administrator again — it restarts the service if it is stopped and opens the Console.License errorsLicense errors show in the status box at the top of the Console and in the Change license dialog. 💡 Tip: If a license change fails, CafeServer keeps running…Games won't download / updateRight-click the game › Full Update to re-check every file on the server. On the workstation, let it download the game again (or delete the game files on…Workstations don't see a gameCheck these one by one: Is the game under Installed? While it is still in Downloading, workstations cannot see it.Slow server, full drives, weak networkSlow server, full drives, weak network — Documentation HubServicesFrequently asked questionsNo. CafeServer runs in the background as a Windows service. The Console is only a screen to watch and control it.

What is GCafe Billing?GCafe Billing is the billing and management software for internet cafés: it times every session, charges for play time and services, manages members and…System requirements & preparationBefore installing GCafe Billing, check the hardware and prepare the café network with the list below so the server and client PCs stay connected reliably.Install on the server (cashier PC)This page walks you through installing GCafe Billing on the cashier PC (server): set a static IP, create the data folder, run the installer and configure…Install on client PCsEvery client PC needs the GCafe Billing client so the server can time and control it. During installation you only need to enter the server's IP address.Getting to know the main screenThe GCafe Billing server main screen has a menu bar, function tabs and the client PC list. This page explains each part so you know where to find every…

Back up and restore your dataAccounts, transactions and reports are stored in the database on the server. Back it up regularly — ideally on an automatic schedule — so you can recover…

Machine groups and prices per groupMachine groups let you charge different prices in different areas, such as standard and VIP PCs. Each machine group has its own price for every user group…User groups and price listsUser groups decide how much an account pays on each machine group. There are four default groups — walk-in customers, members, managers and staff — and you…System settings: minimum charge, timers, roundingThe Hệ thống › Tùy chỉnh hệ thống (System › System settings) menu groups the general settings: minimum charge per session, scheduled shutdown, idle…

Contact supportIf you run into an error or need more help, contact HubServices JSC customer support. Having the information below ready helps the technician solve it faster.Common errors & FAQA summary of the error messages and questions that come up most often with GCafe Billing, with causes and fixes. Each item links to the detailed guide.

Block websites and view web historyYou can block unsuitable websites on every client PC and review the web history of each PC or account when you need to check something.Block applications on client PCsThe application block list stops client PCs from running programs you do not allow, such as network-attack tools or the command prompt. Listed applications…Lock Windows settings on client PCsSecurity settings lock Windows tools and settings on client PCs so customers cannot uninstall software, edit the registry, change the clock or change the…

Create member and staff accountsMembers and staff both need an account (user name and password) in GCafe Billing. This page shows how to create and edit accounts and explains the account…Client PC status and how time is chargedThe Tình trạng (status) column on the Client PCs tab tells you whether a PC is connected to the server, and decides whether its time is charged.Remote control and closing apps on client PCsFrom the server you can view the screen, take control of, or close applications on a client PC without walking over — handy when a customer needs help or an…Shut down, restart and power on client PCsYou can shut down or restart one PC, all idle PCs or every client PC from the server, and power on PCs that are switched off using Wake on LAN.View revenue reportsThe Báo cáo (Reports) menu shows play-time revenue, service revenue, revenue per client PC and member activity for the period you choose.

What is GCafe Portal?GCafe Portal runs alongside GCafe Billing on the server: revenue, KPIs, the tax book, ads and more shop admin tools.Open Portal and verify your CafeIDOn first launch GCafe Portal reads the CafeID from GCafe Billing. If it cannot, verify the shop by CafeID or phone number and OTP.Get to know the GCafe Portal interfaceThe GCafe Portal window has a title bar (shop status, data sync), a left menu in two groups — Management and Tools — and the content area in the middle.

See your shop’s revenue and KPIsThe Tổng quan (Overview) screen shows how much the shop sold today, how busy the PCs are against target, who spends the most and what sells best.Build the revenue book for tax (S1a-HKD)The Báo Cáo Thuế (Tax report) page builds the S1a-HKD revenue book from GCafe Billing transactions and exports it to Excel.

GameMenu banners and client wallpapersIn Quảng cáo (Marketing Manager) you set up to 5 banners shown on GameMenu and up to 5 wallpapers for client PCs — to promote offers, events and combos.Lucky wheel for customersThe lucky wheel lets customers spin for prizes on their PC: you set the prizes, win rates and who may spin. Click Quảng cáo › Vòng quay may mắn tab.

Test your Internet speedGCafe Portal measures the shop’s Internet line and rates it for gaming, video and how many PCs it can carry. The Tốc độ mạng Internet panel at the bottom of…Renew GCafe Update with a QR codeThe Thanh toán (Payment) page renews GCafe Update: choose a package, scan the QR code and pay; renewal is automatic.Manage GCafe Update inside PortalGame Server opens the GCafe Update (CafeServer) management screens inside Portal — no browser needed. The shop uses GCafe Update (CafeServer) and the…Monitor hardware with MonitorMonitor tracks CPU, RAM, disks, network and temperature of the server and client PCs in real time. It uses the Beszel monitoring tool bundled with Portal…

Manage Windows licenses for client PCsBản quyền Windows (Windows licensing) keeps the shop’s product-key pool and assigns and activates Windows on each client PC.Add and manage the license poolThe Kho license (License pool) tab stores the shop’s Windows product keys, used / remaining activations and each license’s status.Approve PCs and assign Windows licensesThe Máy trạm (Clients) tab lists registered PCs: running Windows, assigned license, activation status and last report. Approve new PCs and assign licenses…

Password, app lock and startupIn Cài đặt (Settings) you set a password to protect GCafe Portal and choose how Portal starts with the server.Remote access and the phone appTurn on remote access to check the shop’s revenue and KPIs from your phone anywhere, and install GCafe Portal as an app.

Contact GCafe Portal supportNeed help with GCafe Portal? Chat with the support team right inside the app, or call the hotline. Click Hỗ trợ (Support) at the bottom of the left menu.Troubleshooting GCafe PortalCommon GCafe Portal problems and how to fix them yourself before contacting support. Contact GCafe Portal support.